Freedom of Information and Publication Scheme and Privacy Notice

Welcome to the Publication Scheme for Summerstown Dental Centre Ltd.
The Publication Scheme is required by the Freedom of Information Act 2000.

Introduction

This Publication Scheme is a complete guide to the information routinely made available to the public by Daylesh Shah and Summerstown Dental Centre Ltd. It is a description of the information about our Dental Practice which we make publicly available. Some information is not made publicly available. It will be reviewed at regular intervals and we will monitor its effectiveness.

How much does it cost?

The publications are all free unless otherwise indicated. Where information is provided at a cost the charges will be calculated as set out in Class 7.

How the information is made available?

The information within each Class is either displayed on the practice website or available in hard copy from Summerstown Dental Centre Ltd, 742 Garratt Lane, London SW17 0NN.

Your rights to information:

  • In addition to accessing the information identified in the Publication Scheme, you are entitled to request information about Summerstown Dental Centre Ltd under the Code of Practice on Openness in the HPSS (1996).
  • The Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how the decisions are made.
  • From January 1st 2005, it will oblige Summerstown Dental Centre Ltd to respond to requests about information that it holds, and is recorded in any format and it will create a right of access to that information. These rights are subject to some exemptions which have to be taken into consideration before deciding what information it can release.
  • Revised environmental information regulations may be introduced in the future. These will enable similar access to environmental information as under the Freedom of Information Act 2000.
  • Under the Data Protection Act 1998, you are also entitled to access your dental records or any other personal information held about you, and you can contact Daylesh Shah, Summerstown Dental Centre Ltd, 742 Garratt Lane, London SW17 0NN.

Feedback

If you have any comments about the operation of the Publication Scheme, or how we have dealt with your request for information from the Scheme, please write to:

Daylesh Shah, Summerstown Dental Centre Ltd, 742 Garratt Lane, London SW17 0NN

Classes of information

All information at Summerstown Dental Centre Ltd is held, retained and destroyed in accordance with guidance. Our commitment to publish information excludes any information which can be legitimately withheld under the exemptions set out in the Code of Practice on Openness in the HPSS or Freedom of Information Act 2000. Where individual Classes are subject to exemptions, the main reasons are e.g. the protection of commercial interests and personal information under the Data Protection Act 1998. This applies to all Classes within the Publication Scheme. The information on this Scheme is grouped into the following broad categories:

Class 1. Who we are

Details of the practice, organisational structures, key personnel and how we fit into the Health and Personal Social Services (HPSS).

Class 2. Our Services

The range of services we provide under contract to the HPSS.

Class 3. Financial and funding information

Funding details and charging policies

Class 4. Regular publications and information for the public

Guidance and information leaflets

Class 5. Complaints

Policies, procedures and contacts for complaints

Class 6. Our policies and procedures

General policies and procedures in use within the Dental Practice. These include, but are not restricted to, data protection, prescribing and prescription, health and safety

Class 7. This Publication Scheme

In this class we will publish any changes we make to this Publication Scheme, the criteria on which our information management policies are made and a referral point for all enquires regarding information management generally at Summerstown Dental Centre Ltd. We will also publish any proposed changes or additions to publications already available.

Class 1. Who we are:

  • Daylesh Shah: Dentist Male Principal and Owner
    First registration with GDC : 1980 Registration No: 54778
  • Kayode Onanuga: Oral Surgeon Male Part Time
    First registration with GDC: 1999 Registration No: 77028
  • Victoria Egemonye: Oral Surgeon Female Part Time
    First registration with GDC: 2000 Registration No: 78668
  • Matthew Bullock: Oral Surgeon Male Part Time
    First registration with GDC: 2010 Registration No: 193031
  • Freccia Williams: Dentist Female Part Time
    First registration with GDC: 2009 Registration No: 178068
  • Sharmela Sathiagnanam: Dentist Female Part Time
    First registration with GDC : 2013 Registration No: 244541
  • Caroline Vaz: Dentist Female Part Time
    First registration with GDC: 2011 Registration No: 211333
  • Hannah Stott: Dentist Female Part Time                                                                          First registration with GDC: 2016 Registration No: 265234
  • Darshanaa Pathmananthan: Hygienist/Therapist Female Part Time
    First registration with GDC : 2013 Registration No: 244912
  • Aneeta Shah: Practice Manager/Dental Nurse Female Part Time
    First registration with GDC : 2013 Registration No: 119262

Class 2: Our services

Information about our services is contained in the practice’s patient information leaflet which is available at Reception. The information includes:

  • Opening times
  • Arrangements for emergency care
  • Details of accessing the premises by public transport
  • Information about the care and treatment provided by the practice

We offer NHS and private care to adults and children.

Class 3: Financial information

We have information about:

  • The cost of NHS treatment
  • Entitlement to exemption and remission from NHS dental charges
  • Our private charges

Our income from the NHS derives from the contract that we have been given by the PCT and in return we are to see a set number of patients and provide a number of UDA (units of dental activity). We are currently a PROTOTYPE for the Department of Health until the new dental contract is determined.

Class 4: Information for patients and the public

We make available information leaflets about:

  • Types of dental treatment
  • Healthy diet
  • Healthy teeth
  • Other health information
  • NHS information leaflets.

Copies of leaflets are available from Reception.

Class 5: Complaints

We have a practice complaints procedure, a copy of which is available from the Practice.

Class 6: Practice policies

We have policies and procedures which ensure that the practice operates in a safe and efficient manner. These include:

  • Data protection and Information Security
  • Privacy Notice ( See full Privacy Notice at the end of this statement)
  • Data security
  • Confidentiality
  • Health and Safety
  • Radiation protection
  • Infection control
  • Payments policy
  • Equal opportunities

Cost of Information

For the most part, we will charge you only for hard copies or copying onto media (e.g. CD ROM). Some information is available free, but for others there may be a charge. The charges will vary according to how information is made available.

Charges are as follows:

Via the Dental Practice Web Site – there will be no charge, although any charges for Internet Service provision and personal printing costs would have to be met by the individual. For those without Internet access, a single print-out as on the website would be available by post from or by personal application at Summerstown Dental Centre Ltd, 742 Garratt Lane, London SW17 0NN. However, requests for multiple printouts, or for archived copies of documents which are no longer accessible or available on the web, may attract a charge for the retrieval, photocopy, postage etc. We will let you know the cost and charges that will have to be paid in advance. We will not provide printouts of other organisation’s websites.

Leaflets and brochures – there will be no charge for leaflets or booklets on, for example, services we offer to the public.

E-mail- will be free of charge unless otherwise stated.

The charges will be reviewed regularly.

Useful Resources Web sites:

PRIVACY NOTICE

The practice aims to meet the requirements of the Data Protection Act 2018, the General Data Protection Regulation (GDPR], the guidelines on the Information Commissioner’s website as well as our professional guidelines and requirements.

The data controller is Daylesh Shah, who is also the information Governance Lead and the Data Protection Officer].

This Privacy Notice is available on the practice website at www.summerstowndental.co.uk / at reception/ by email if you contact info@summerstowndental.co.uk/ by calling  020 8879 1725 /7911 .

You will be asked to provide personal information when joining the practice. The purpose of us processing this data is to provide optimum health care to you.

The categories of data we process are:

  • Personal data for the purposes of staff and self-employed team member management
  • Personal data for the purposes of direct mail/email/text messages/reminders/marketing
  • Special category data including health records for the purposes of the delivery of health care
  • Special category data including health records and details of criminal record checks for managing employees and contracted team members

We never pass your personal details to a third party unless we have a contract for them to process data on our behalf and will otherwise keep it confidential. If we intend to refer a patient to another practitioner or to secondary care such as a hospital we will gain the individual’s permission before the referral is made and the personal data is shared.

  • Personal data is stored in the UK whether in digital or hard copy formatPersonal data is obtained when a patient joins the practice, when a patient is referred to the practice and when a patient subscribes to an email list

The lawful basis for processing special category data such as patients’ and employees’ health data is:

  • Processing is necessary for the purposes of preventative or occupational medicine, for assessing the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or management of health or social care systems and services on the basis of Union or Member State law or a contract with a health professional

The lawful basis of processing personal data such as name, address, email or phone number is:

  • Consent of the data subject
  • Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract

The retention period for special data in patient records is a minimum of 10 years and may be longer for complex records in order to meet our legal requirements. The retention period for staff records is 6 years. The retention periods for other personal data is 2 years after it was last processed. Details of other retention periods are available in the Record Retention (M 215) procedure available from the practice.

You have the following personal data rights:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure (clinical records must be retained for a certain time period)
  • The right to restrict processing
  • The right to data portability
  • The right to object

Further details of these rights can be seen in our Information Governance Procedures (M 217C) or at the Information Commissioner’s website. Here are some practical examples of your rights:

  • If you are a patient of the practice you have the right to withdraw consent for important notifications, newsletters, surveys or marketing. You can inform us to correct errors in your personal details or withdraw consent from communication methods such as telephone, email or text. You have the right to obtain a free copy of your patient records within one month.
  • If you are not a patient of the practice you have the right to withdraw consent for processing personal data, to have a free copy of it within one month, to correct errors in it or to ask us to delete it. You can also withdraw consent from communication methods such as telephone, email or text.

We have carried out a Privacy Impact Assessment (M 217S) and you can request a copy from the details below. The details of how we ensure security of personal data is in our Security Risk Assessment (M 217M) and Information Governance Procedures (M 217C).

Comments, suggestions and complaints
Please contact  Daylesh Shah.  We take complaints very seriously.

If you are unhappy with our response or if you need any advice you should contact the Information Commissioner’s Office (ICO). Their telephone number is 0303 123 1113, you can also chat online with an advisor. The ICO can investigate your claim and take action against anyone who’s misused personal data. You can also visit their website for information on how to make a data protection complaint.

Related practice procedures
You can also use these contact details to request copies of the following practice policies or procedures:

  • Data Protection and Information Security Policy (M 233-DPT), Consent Policy (M 233-CNS)
  • Privacy Impact Assessment (M 217S), Information Governance Procedures (M 217C)

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